سياسة الشحن

 

Thank you for shopping with us! We strive to provide you with the best shopping experience, including fast and reliable shipping.

1.    Processing Time:

Orders are typically processed within 1-3 business days (Monday to Friday, excluding holidays).

Orders placed on weekends or holidays will be processed on the next business day.

2.    Shipping Rates:

Our shipping rates are determined by our selected courier. Please note that these rates are set by our courier and are subject to their pricing policies and cost adjustments. As a result, we do not have control over the shipping rates or how they are determined.

3.    Shipping Methods:

• Domestic orders typically arrive within 3-7 business days.
• International order delivery times vary depending on the destination.

4.    Delivery Estimates:

Please note that all delivery estimates provided by our company are approximate and not guaranteed. Actual delivery times may vary due to external factors beyond our control, such as customs processing, weather conditions, and carrier delays. We strive to ensure timely deliveries, but we cannot be held responsible for any delays caused by unforeseen circumstances.

Domestic Parcel Post (Australia Only)

 

Domestic Express Post (Australia Only)

Zone	Estimated Delivery (Business Days)
Metro	1-3 Days
Country	2-4 Days
Remote	4-6 Days

 

International Parcel Post

Zone	Estimated Delivery (Business Days)
Asia	15-25 Days
Europe	15-25 Days
North America	15-25 Days
Canada	15-25 Days
New Zealand	4-7 Days

 

International Express Merch

Zone	Estimated Delivery (Business Days)
Asia	6-15 Days
Europe	6-15 Days
North America	6-20 Days
Canada	6-20 Days
New Zealand	2-5 Days

 

5.    Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
• You can track your order using the tracking number provided via email.

6.    Shipping Restrictions:

• We currently do not ship to PO boxes, APO/FPO addresses, or international freight forwarders.
• Some items may be restricted from international shipping due to regulations or manufacturer restrictions.

7.    Lost or Damaged Packages:

• In the rare event that your package is lost in transit, please contact us immediately.
• We will work with the shipping carrier to resolve the issue and ensure that you receive your order as quickly as possible.

8.    Returns:

Please note that these terms are subject to change without notice. We recommend reviewing them regularly for any updates.